About this notice
Four Points Insurance Group helps individuals and families explore life insurance and request reviews of existing coverage. This notice describes the information handled by our website request forms and administrator system. It does not describe a separate insurer’s application or privacy practices.
Information in your request
Both forms ask for your name, phone number, email address, and affirmative permission to contact you. Other questions are optional; you may leave an answer blank when you do not know it.
Please do not include Social Security numbers, payment-card information, medical diagnoses, full policy numbers, passwords, or other information unnecessary for an initial inquiry.
- Your preferred contact method and information you choose to provide about your family, partner, and dependents.
- Coverage interests and goals, desired dates, budget, and optional household income for a new-coverage request.
- Existing insurance carrier, coverage type or summary, premium, renewal date, and questions about your policy.
- Optional free-text details, the request source, submission time, contact consent, and administrator follow-up notes and status history.
How the website uses information
Request information supports responding to your inquiry, understanding the needs you describe, and managing follow-up. The website records consent and request history and uses technical information to limit spam, excessive requests, and repeated submissions.
Submitting a request does not buy, activate, replace, or change an insurance policy. Do not cancel existing coverage before understanding the consequences and confirming any replacement coverage is in force.
Your contact consent
The form requires you to affirm that Four Points Insurance Group may contact you about your request. The checkbox is not preselected. Choosing a contact preference does not, by itself, authorize automated telemarketing, prerecorded calls, or recurring promotional messages.
These forms do not send customer text messages or enroll you in an automated marketing program. To ask Four Points to stop following up about your inquiry or to change a contact preference, use the privacy contact below.
Website providers and administrator access
Vercel hosts the website and processes web requests. Supabase provides database storage and administrator authentication. Resend provides administrator email notifications.
Notification emails contain a request reference, request type, and source. The application does not place submitted contact, family, or policy details in those alerts. Approved active administrators must complete multifactor authentication to access lead records.
These controls reduce risk; they are not a guarantee that an internet service can never experience a security incident.
Technical information and cookies
Web requests include technical information such as network addresses and browser information. Hosting and security services process this information to deliver and protect the website. The lead system stores a secret-keyed network fingerprint for abuse prevention; it is not a guarantee of anonymity.
Administrator sign-in uses secure, HTTP-only session cookies. The public forms keep request and retry state in browser memory while the page is open. Closing or reloading a page does not erase a request that has already been saved.
How Four Points handles your inquiry
Four Points agents work the inquiries received through these forms. Four Points does not share these initial lead inquiries with outside agents or carriers. The website providers described above process information needed to operate the service.
This notice concerns the initial website inquiry. It does not replace disclosures or permissions that may be needed if you later choose to complete a separate insurance application.
Retention and deletion
Four Points closes completed leads and keeps them as archived business records. In this system, a closed request and its follow-up history remain in the protected database; closing a request does not delete it.
For inquiries that do not result in a sale, our retention period is 24 months after the most recent meaningful contact about the inquiry, or after submission if there is no further contact.
At the end of that period, records are reviewed for secure deletion, unless applicable legal, regulatory, or recordkeeping requirements, or a specific dispute or legal hold, require longer retention. Any exception must be documented and reviewed when it no longer applies.
Completed-sale records and related notes are handled separately from unconverted inquiries and are subject to applicable recordkeeping requirements. Deletion requests require review. We do not promise immediate deletion or automatic erasure. The website has no automatic deletion or self-service erasure feature.
Privacy questions and requests
Contact Four Points Insurance Group using the email address below with privacy questions, contact-preference changes, or requests to access, correct, or delete your inquiry information. A request does not automatically erase records or override applicable recordkeeping requirements.
Do not send identity documents, passwords, Social Security numbers, or sensitive medical or payment information by email or through the initial request forms. Identity verification and any retention limits must be addressed when a request is reviewed.